FastRupee
Terms and conditions
Clear, responsible and secure lending information, written to be understood.
Version PUBLIC_TERMS_2026-07-25. The English master text and deployment legal details require counsel approval before production launch.
Using the service
You must provide accurate information, use contact details you control, protect OTPs and credentials, and notify us of suspected misuse. Submitting an enquiry or application does not guarantee approval.
Eligibility and verification
Age, residency, identity, income, affordability, credit, fraud and product rules apply. We may request additional evidence, place a review on hold, reject with a reason category or limit an approved amount.
Offers and acceptance
A binding loan exists only after an authorized approval, a versioned agreement is presented, and the customer accepts that exact version. The agreement shows principal, interest, fees, taxes, net disbursement, schedule, due dates, total payable and applicable remedies.
Payments and allocation
Use an authorized channel and correct reference. Receipts and allocation evidence appear after a payment is verified and posted. Pending or ambiguous provider outcomes are not treated as successful until reconciled.
Late payment, extensions and settlement
Only charges allowed by the accepted product version and applicable law may be applied. An extension or renewal requires eligibility, a locked quote and fresh consent. A settlement quote has an expiry; closure follows cleared funds and reconciliation.
Communications
Transactional notices may be sent to verified contact details. Preferences, quiet hours and do-not-contact controls apply where appropriate, but essential security, contractual or legal notices may still be required.
Complaints, hardship and corrections
Contact support@fastrupee.lk for support or complaints@fastrupee.lk for a complaint. Tell us promptly if information, a payment or a decision appears wrong. Hardship support does not automatically change an agreement; an approved arrangement is recorded separately.
Availability and changes
Maintenance, provider outages or security events may temporarily limit the service. Material term or policy changes are versioned and effective-dated; they do not silently replace an already accepted agreement.
Governing framework
These website terms operate with the customer’s specific loan agreement and applicable Sri Lankan law. Deployment counsel must confirm the legal entity, licensing, regulator, governing-law and dispute wording before production launch.